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XenLogic is committed to providing superior maintenance and support services to all of our customers. Our Support Center is available to provide quick and thorough answers to customer questions and issues.

XenLogic Maintenance and Support customers have access to phone service 12 hours a day, Monday through Friday, 8:30 AM to 8:30 PM Eastern Time, as well as web-based incident reporting tools, periodic product upgrades and expansion packs, and relevant software enhancements.

Through our Maintenance and Support program, customers are assured to have the latest TOBI updates, as well as unlimited access to new forms and reports. Maintenance and Support customers may also request customized reports through XenLogic’s Consulting Services.

For more information regarding XenLogic’s Maintenance and Support programs, please click here or email us with your inquiry at info@xenlogic.com

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Problem Reporting

If you are attempting to report a software bug or issue, please fill out the form below:

Name*:
Company*:
Email Address*:
Phone:
Operating System:
Which product you are using:
Program Version:

In the box below, please provide a brief description of your issue. Make sure to include any error messages or steps needed to reproduce the problem *:

Please attach TOBI Log File: (Default location "C:\Program Files\TOBI\OOlog.txt")

What other programs were running at the time the problem occurred, if any?


	(*) indicates required field